Support · Updated October 20, 2026
Help with TheOneConvert
Version 3.0 is available on the App Store for iPhone, iPad, and Mac. Use this guide for Home, reading, notes, export, browsing, and compatible video playback.
1. Home and browsing
- Enter a website address on Home and choose Standard or Incognito.
- Use the arrow or Return to open the website.
- Open the Home ellipsis menu for Library, Notebook, Saved Sites, Appearance, or Help.
To convert an article, open Library, choose Add Article, paste its URL, and choose Convert. Browsing alone does not save an article. Your browsing-mode preference is remembered, but the last website is not restored. Incognito always begins a fresh session after closing.
Page and playback updates preserve an address you are editing. Go or Return opens the draft; Back, Forward, and Reload replace it with the current page address.
2. Resume, full screen, and time jumps
In Standard mode, reopen the same identifiable video and choose Resume or Start Over. Completed videos start over. Live streams, hidden sources, or changing media identities may not support resume. Positions stay local and are excluded from iCloud sync. Deleting a History entry removes its positions; Clear History removes all positions. Incognito never uses Standard records and discards temporary positions on close.
On Mac, use the outward arrows for Full Screen. On iPhone and iPad, choose Full Screen from the player ellipsis. Use the floating inward arrows to bring controls back, or Escape on Mac. The page, playback, mode, and unsent address stay in place.
Mac controls wrap in narrow windows, with secondary actions in the ellipsis and time jump under the clock. For a long video, enter HH:MM:SS for an hour-aware jump. Use 0:40 to mean 40 seconds; a whole value such as 40 means minute 40 when the duration allows it.
Native playback and AirPlay depend on the source and receiver. If handoff fails, try Website Player. DRM, cookie-bound, or hidden sources may remain website-only; resume does not make them compatible.
3. Convert and save an article
- Choose Add Article in the library sidebar.
- Paste an article URL.
- Choose Convert.
If the article address omits http:// or https://, TheOneConvert tries https:// before opening it.
4. Reader, notebook, and navigation
- Switch between Converted and Raw modes, and use the top Save button to keep a previewed chapter in the library.
- Select text in the reader and use the highlighter button to save a source-linked notebook excerpt.
- On iPhone and iPad, volume up moves to the previous chapter and volume down moves to the next chapter when available.
- On Mac, left and right arrow keys—and supported mouse back and forward buttons—navigate chapters.
5. Themes, export, and optional iCloud
Reader Style controls the Converted reader independently. Library Tools offers Aurora, Paper, or Signal with separate Auto, Light, and Dark appearance.
Export supports Markdown, TXT, HTML, PDF, and EPUB. On first export, choose a folder; the app remembers your last selected export folder. Optional iCloud sync uses your Apple ID to sync the saved library and can be disabled.
6. Apple Intelligence summaries
On supported devices, the sparkles menu can summarize the current reader page or selected text with Apple's on-device Foundation Models capability. The app explains when the system capability is unavailable or still preparing. No reader text is sent to a developer-operated AI service, and nothing is stored unless you explicitly save the summary to the notebook.
7. Watch and saved sites
Watch starts without a bundled or remembered website. Enter a website you are authorized to use, choose a local Favorite, or reopen a History item.
- Standard uses persistent WebKit website data and keeps local, normalized History capped at 500 completed visits.
- Favorites and History support opening entries and category-scoped single, selected, and delete-all actions; Favorites can also be renamed.
- Clear Website Data removes Standard cookies, caches, and local storage without deleting Favorites or History.
- Incognito uses a separate non-persistent WebKit session, adds no History, and destroys the session on exit.
- A Favorite you explicitly save in Incognito persists locally; the visit and Incognito website data do not.
8. Compatible native playback
Start playback with the website's controls. WebKit owns discovery, sign-in, sessions, cookies, and provider controls. If the active page exposes an eligible direct HTTP(S) HLS or MP4 source, TheOneConvert can pass that URL in memory to Apple's native player. Unsupported, cookie-bound, DRM-protected, and hidden streams remain in the website player.
- Eligible native playback includes AirPlay, Picture in Picture, background and lock-screen continuation, Automatic, 1080p, and 720p quality limits, reported resolution, and exact time jumps.
- Skip Ads is optional, defaults off, applies only to short finite segments, and stops at a consecutive-skip safety limit.
- Closing the player, returning Home, or leaving Watch stops website and native playback. In version 3.0, eligible Standard playback positions can remain for your next visit.
Direct media URLs are not persisted. The app does not download, proxy, convert, save, import, or add website video to the article library. Use only websites and content you are authorized to play.
9. Privacy and the release website
This website provides release information and support. Download the native app for on-device article conversion, the local library, and notebook. Review the privacy policy for details about native-app, Watch, iCloud, Apple Intelligence, and website privacy practices.
10. Contact
Email contact@theoneconvert.com for help. Include your device, operating-system version, app version, and the workflow that did not behave as expected. Do not send passwords, cookies, or private article content.